Terms of Service

Welcome to sleepingbagstudios!

General Details

The following terms of service govern your access to and the responsible use of the services offered on the sleepingbagstudios websites, including any content, functionality, and services offered on or through www.sleepingbagstudios.ca or www.sleepingbagstudios.com

Please read our terms of service carefully before you start to use our site. By purchasing an order from sleepingbagstudios, or by clicking to accept or agree to the terms of service when this option is made available to you, you accept and agree to be bound and abide by these terms of service.  If you do not want to agree to these terms of service, you must not access or use the sleepingbagstudios.ca or sleepingbagstudios.com websites in any way, shape, or form.

The services at sleepingbagstudios are offered to and available to users who are thirteen years of age or older.  If you are under the age of thirteen you may not use the sleepingbagstudios website without expressed parental consent.  By using the sleepingbagstudios website, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet and/or agree to all of these requirements, you cannot order from us at this time.

 

Buying Information

  • All prices are in US currency, unless otherwise specified.
  • You the purchaser agree to supply payment via Paypal through our secure site, pursuant to Paypal’s own terms of service agreement.
  • Once your initial order of our service is completed, you will receive a confirmation e-mail confirming the estimated completion date, as outlined by the order process on the sleepingbagstudios.ca and sleepingbagstudios.com websites.
  • You the purchaser agree to abide by any required extensions of the timeframe of your order in the event of any vacation time, site maintenance, or additional time required to complete your order at sleepingbagstudios, in the rare case, of which you will be notified.
  • -Though we check our systems regularly & thoroughly, users are 100% responsible for scanning all transferred files for viruses and malware.  You agree that the sleepingbagstudios websites will not be held responsible for any damages which might occur due to site usage, use of content, or files transferred to you upon delivery.

 

Our Commitments To You

  • Upon completing the order process in-full, including any/all materials required to be provided by the purchaser, we will provide the purchaser with a timeline for the service you’ve ordered, outlined in a confirmation e-mail, to be delivered by the stated date.
  • You the purchaser, fully understand that your payment does not necessitate a positive response to your music and/or anything else you’ve submitted to sleepingbagstudios – we provide honest feedback at all times and you the purchaser, are entitled to receive that.
  • You are fully welcomed to use, share, repost, or link to your own websites, any of the work you have purchased through our site for your own social-media profiles and/or promotional use, with the full understanding that the sleepingbagstudios websites have the right to continue to do the same for any/all services that are published on our site for any/all future marketing & promotional uses related to sleepingbagstudios, as we see fit.
  • We often share your website details in our content – but we do not provide your personal payment details, account information, e-mail addresses, or materials purchased from sleepingbagstudios to anyone ever, unless otherwise stated directly by you the purchaser.

 

Refund/Cancellation Information

  • If you do not receive your order in-full as per the details listed on your confirmed order, you are entitled to a full refund, upon your request if the issue cannot be resolved.
  • If you have ordered incorrectly and choose to cancel your order within 72 hours of placing your order, we will grant you a full refund with your expressed notification, or substitute your order with a different service offered by sleepingbagstudios upon your request.
  • If you are caught abusing the ordering process, or are personally abusive in any way, shape, or form, to any of our staff at any point in the process – you will forfeit your refund.  We will reject your order, take down any published materials, and happily ban you from future use of the sleepingbagstudios websites forever.
  • Filing a transaction dispute or reversing a payment through Paypal or your bank retroactively after successful delivery of your order will be considered a direct violation to our terms of service. You will be subsequently banned from future use of our websites.  All transfer and assignment of intellectual property to the purchaser shall be subject to full payment for the services ordered, and the delivery of any/all materials may not be used in any way, shape, or form, if payment is cancelled for any reason.
  • To prevent fraud and abuse, we limit the total amount of times purchasers can request a refund or cancel orders – all of which are subject to our review, discretion, and approval by the team at sleepingbagstudios.
  • The sleepingbagstudios.ca and sleepingbagstudios.com websites reserve the absolute right to reject any/all suspect or invalid orders, or for any other reason whatsoever.

 

Any questions, please reach out to Jer @ SBS directly for any concerns – you can reach him at jeremy@sleepingbagstudios.ca

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